Thank You for Your Support

We sincerely appreciate your commitment to maintaining a safe environment and honoring the policies of Yoga Om.

Cancellations

No-show and Late Cancellation Fees for Classes and Appointments

Thank you for respecting our safety policy and adhering to our 4-hour cancellation policy for all classes and appointments. Please note that all cancellations or changes must be managed through the Yoga Om LLC MINDBODY APP; email requests will not be considered valid.

• Early Cancellations: Cancellations or changes made more than 4 hours before the scheduled booking time are considered early cancellations and are eligible for a full credit refund.

• Late Cancellations: Cancellations or changes made within 4 hours of the booking time are classified as late cancellations and are not eligible for a credit or refund. A $10 late cancellation fee and a $15 no-show fee will apply.

Refund Policy

All Sales Are Final

• Service Sales: All forms of memberships and gift cards are non-refundable and non-transferable. Drop-in fees are non-refundable.

• Class Pass Expirations:

• 10-class pass expires in 4 months.

• 25-class pass expires in 6 months.

• Expired class passes are non-refundable.

Cell Phones

We promote a phone-free environment at Yoga Om for your safety and to respect all members and instructors. Please keep your phone with your belongings and on silent mode while in class and in the waiting area.

Arrival Time

Please arrive 10-15 minutes early for a smooth check-in experience. Due to our door system or the unavailability of a receptionist, late arrivals will not be accommodated as the doors will close when class starts. Minors under the age of 18 must always be accompanied by an adult; minors under the age of 13 are not permitted at Yoga Om.

Late Arrivals and No-Shows

All no-shows and late arrivals are not eligible for credit or refunds, and all no-shows and late arrivals are subject to a $15 no-show fee.

No Perfume

Out of respect for all clients, please refrain from wearing perfume or strong fragrances during classes.

Membership Commitments

1. The first month’s payment is required for sign-up and is non-refundable and non-transferable.

2. Membership commences on the date of sign-up, and the amount will be charged on that date each month unless otherwise noted.

3. All memberships paid monthly are non-refundable in part or full after the auto-draft has been processed under any circumstances. Memberships paid upfront are also non-refundable.

4. A credit/debit card must be used for the first month’s payment; memberships cannot be set up without this information.

5. Yoga Om LLC reserves the right to terminate a membership at any time.

6. A $25 fee will be charged for all insufficient funds, late payments, and returned checks.

7. Yoga Om LLC retains the right to auto-draft member dues on the credit card provided at sign-up in the event of insufficient funds and/or to charge members for penalties incurred by Yoga Om LLC due to insufficient funds or returned checks at the time of bank auto-draft.

8. Members may place their membership on hold for up to one month after 6 months of continuous auto-drafting of dues. This option will only be granted upon request via email to contact@yogaom-info.com A $10.00/month charge will apply for all membership holds to cover administrative expenses. One 30-day hold on membership per year is permitted (Auto Exclusive Members Only).

9. All memberships paid monthly will automatically renew month to month. No account changes will be made without a request made at least one month in advance. Yoga Om will contact members or send a confirmation via email once changes have been processed.

10. No membership will be put on hold prior to the completion of a 6-month contract; holds or cancellations can only be requested after this period. For holds, and/or changes to memberships for any reason, members must notify Yoga Om LLC via email at contact@yogaom-info.com at least 30 days prior to the next auto-draft, using “Membership Hold/Change Request” as the subject line.

11. To cancel membership for any reason, members must notify Yoga Om LLC via email at contact@yogaom-info.com at least 30 days prior to the next auto-draft. Cancellations will not be processed prior to the completion of the 6-month contract.

12. Members agree that Yoga Om may take up to 7 business days to respond. All requests for termination of this policy must be made by members/students one pay period in advance. Members are required to pay the last month’s payment upon termination request. Once a member has submitted an email request for any changes to their membership, it is the member’s responsibility to ensure that Yoga Om has responded to confirm the processing of the request.

13. Yoga Om is not responsible for any issues arising from a member’s failure to participate in classes or for negligence in checking bank statements to ensure that membership changes, holds, or cancellations have been processed correctly. In the event of miscommunication, a member is responsible for providing a copy of their request and the response from Yoga Om for review.

14. If a member cannot produce a copy of email correspondence with Yoga Om, then Yoga Om is not obligated to refund any dues debited from the member’s account under any circumstances. in case of dispute, member will no longer

Yoga Studio Etiquette

1. Arrive on Time: Arrive at least 10-15 minutes early to settle in and prepare for class. Late arrivals can be disruptive.

2. Silence Your Phone: Please turn off or silence your mobile devices before entering the studio to maintain a peaceful environment.

3. Respect Personal Space: Be mindful of your neighbors’ space on the mat. Position yourself appropriately and avoid stepping over others.

4. Practice Cleanliness: Wear clean, comfortable clothing. Bring a mat towel if you tend to sweat, and consider using a mat spray to clean the studio mats after class.

5. Be Mindful of Fragrance: Avoid wearing strong perfumes or scents, as many people are sensitive to fragrances.

6. Follow Instructor Guidance: Listen to your instructor’s cues and modifications. They are there to support your practice.

7. Stay on Your Mat: Focus on your practice and avoid engaging in conversations during class. Save socializing for after class.

8. Respect Class Structure: If you’re new, inform the instructor before class starts. This helps them guide you through the practice safely.

9. Clean Up After Yourself: Wipe down mats and props after use, and return any equipment to its proper place.

10. Practice Mindfulness: Be respectful of others’ practice by maintaining a quiet demeanor and refraining from distracting behaviors.

11. Stay for the Entire Class: If possible, remain for the full duration of the class, including savasana (final relaxation). If you must leave early, inform the instructor beforehand.

12. Ask Questions: If you have questions or need assistance, feel free to ask the instructor before or after class.