Studio Policy
YOGA OM WELLNESS STUDIOSTUDIO POLICIES, TERMS & CONDITIONS
Last Updated: September 1, 2026
Thank you for being part of the Yoga Om Wellness Studio community. We sincerely appreciate your commitment to maintaining a safe, peaceful, respectful, and welcoming environment.
By participating in any Yoga Om Wellness Studio class, appointment, membership, workshop, event, retreat, or by purchasing any product or service, you acknowledge that you have read, understood, and agreed to the applicable policies below.
1. CANCELLATION & NO-SHOW POLICYClasses & Appointments
Yoga Om Wellness Studio has a 4-hour cancellation policy for all classes and appointments.
All class and appointment cancellations or changes must be managed through the Yoga Om LLC MINDBODY App. Email requests for class or appointment cancellations will not be considered valid.
Early Cancellations
Cancellations or changes made more than 4 hours before the scheduled booking time are considered early cancellations and are eligible for a full class credit.
Late Cancellations
Cancellations or changes made within 4 hours of the scheduled booking time are considered late cancellations and are not eligible for a credit or refund.
Late cancellation fee: $10
No-show fee: $15
No-Shows & Late Arrivals
No-shows and late arrivals are not eligible for credits or refunds and are subject to the applicable $15 no-show fee.
2. PURCHASE & REFUND POLICYAll Sales Are Final
All purchases made through Yoga Om Wellness Studio are final, non-refundable, and non-transferable, unless otherwise specifically stated in writing by Yoga Om Wellness Studio or required by applicable law.
This policy applies to:
Memberships
Class packages and class passes
Drop-in classes
Gift cards
Workshops
Events
Appointments and services
Retreats
Retail purchases
Other products or services purchased through Yoga Om Wellness Studio
Membership Purchases
Membership payments are non-refundable once processed.
Memberships cannot be transferred to another person unless specifically approved by Yoga Om Wellness Studio.
Membership cancellation is subject to the applicable membership agreement and cancellation policy. Cancellation does not constitute a refund of payments that have already been processed.
Class Passes
10-Class Pass: Expires 4 months from the date of purchase.
25-Class Pass: Expires 6 months from the date of purchase.
Expired class passes are non-refundable and non-transferable and have no cash value.
Extensions may be granted only at the discretion of Yoga Om Wellness Studio.
Gift Cards
Gift cards are non-refundable and non-transferable and cannot be exchanged for cash, except where required by applicable law.
Drop-In Classes
Drop-in class purchases are non-refundable and non-transferable.
Failure to attend a class does not qualify for a refund.
Workshops, Events, Appointments & Retreats
Payments for workshops, special events, appointments, retreats, and other services are non-refundable and non-transferable, unless Yoga Om Wellness Studio specifically states otherwise in writing.
If a participant is unable to attend, Yoga Om may, at its discretion, allow a purchase to be transferred to another date, event, or service. Such accommodations are not guaranteed.
Payment Authorization
By completing a purchase, you authorize Yoga Om Wellness Studio to process the payment using the payment method provided at the time of purchase.
3. MEMBERSHIP COMMITMENTS & POLICIES1. Initial Payment
The first month's payment is required at the time of enrollment and is non-refundable and non-transferable.
2. Membership Start Date
Membership begins on the date of enrollment.
Monthly dues will be charged on the same date each month unless otherwise specified in the membership agreement.
3. Processed Payments
All monthly membership payments are non-refundable once the auto-draft has been processed, whether in full or in part.
Memberships paid upfront are also non-refundable.
4. Payment Method
A valid credit or debit card must be provided at enrollment.
Memberships cannot be established without a valid payment method on file.
5. Membership Termination
Yoga Om LLC reserves the right to terminate a membership when necessary, including for violations of studio policies, inappropriate conduct, or failure to fulfill payment obligations.
6. Returned & Late Payments
A $25 fee will be charged for insufficient funds, late payments, returned payments, or returned checks.
7. Failed Auto-Payments
Yoga Om LLC retains the right to attempt to process outstanding membership dues using the payment method provided at enrollment.
Members may also be responsible for any penalties or fees incurred by Yoga Om LLC as a result of insufficient funds or returned payments.
8. Membership Holds
Members may place their membership on hold for up to one month after six (6) consecutive months of continuous auto-draft payments.
Membership holds:
Must be requested by email.
Require at least 30 days' notice.
Are subject to a $10 monthly administrative hold fee.
Are limited to one 30-day hold per year for eligible Auto Exclusive memberships.
Hold requests must be sent to:
Please use the subject line:
“Membership Hold/Change Request”
9. Automatic Renewal
Monthly memberships automatically renew from month to month after the applicable initial contract period.
No membership changes will be made without the required advance written notice.
Yoga Om will send an email confirmation once a requested membership change has been processed.
10. Contract Period
Memberships may not be placed on hold or cancelled before completion of the applicable 6-month, 9-month, or 10-month contractual commitment, unless otherwise specified in the membership agreement or approved by Yoga Om LLC.
After the applicable contract period has been completed, requests for holds, cancellations, or membership changes must be submitted by email at least 30 days before the next scheduled auto-draft.
11. Membership Cancellation
To cancel a membership, members must submit a written cancellation request by email to:
The request must be received at least 30 days in advance of the requested cancellation/effective date and after completion of the applicable 6-month, 9-month, or 10-month contract period.
Memberships cannot be cancelled before completion of the contractual commitment unless otherwise provided in the membership agreement.
All membership inquiries, cancellation requests, holds, and membership changes must be submitted by email only. Requests made by text message or phone call will not be considered official requests.
12. Processing of Requests
Yoga Om may take up to 7 business days to respond to membership requests.
Members are responsible for submitting cancellation, hold, or change requests within the required timeframe.
The member remains responsible for any payment due during the required notice period.
Once an email request has been submitted, it is the member's responsibility to ensure that Yoga Om has responded and confirmed that the requested change has been processed.
13. Member Responsibility
Yoga Om is not responsible for issues resulting from a member's failure to attend classes, review their account, check bank statements, or confirm that a requested membership change, hold, or cancellation has been processed.
14. Documentation
Members are responsible for maintaining copies of their membership correspondence with Yoga Om.
In the event of a dispute regarding a membership cancellation, hold, or account change, the member may be required to provide a copy of the original email request and Yoga Om's response.
4. CELL PHONE POLICY
Yoga Om promotes a phone-free environment to protect the peaceful atmosphere of the studio and respect all members and instructors.
Please:
Keep your phone with your personal belongings.
Keep your phone on silent while in the studio.
Do not use your phone during class or in the waiting area unless necessary for an emergency.
5. ARRIVAL & DOOR POLICY
Please arrive 10–15 minutes before class to allow enough time for check-in and preparation.
Due to our door-access system and/or the unavailability of a receptionist, late arrivals may not be accommodated once class has started.
The studio doors may be closed and locked at the start of class.
For safety and security reasons, please plan accordingly and arrive on time.
Minors
Minors under 18 years of age must be accompanied by an adult.
Children under 13 years of age are not permitted inside the yoga studio.
6. NO PERFUME / STRONG FRAGRANCES
Out of consideration for all clients, please refrain from wearing perfume, cologne, essential oils, or other strong fragrances before attending classes.
Many individuals may be sensitive to fragrances, and we want to maintain a comfortable environment for everyone.
7. YOGA STUDIO ETIQUETTE1. Arrive on Time
Please arrive 10–15 minutes early to check in, prepare your space, and settle into the studio.
2. Silence Your Phone
Turn off or silence your mobile device before entering the studio to maintain a peaceful environment.
3. Respect Personal Space
Be mindful of the space surrounding your neighbors' mats. Position yourself appropriately and avoid stepping over other students whenever possible.
4. Practice Cleanliness
Wear clean, comfortable clothing. Bring a towel if you tend to sweat, and clean your mat and equipment after practice.
5. Be Mindful of Fragrance
Please avoid perfumes, colognes, and strong scents.
6. Follow Instructor Guidance
Listen carefully to your instructor's cues and modifications. Instructors are there to help you practice safely and effectively.
7. Maintain a Quiet Environment
Please minimize conversations during class and allow everyone to focus on their practice.
8. Inform the Instructor
If you are new to yoga or have an injury, limitation, or concern that may affect your practice, please speak with your instructor before class.
9. Clean Up After Yourself
Clean and return all mats, blocks, straps, blankets, and other studio equipment to their designated locations after use.
10. Practice Mindfulness
Be respectful of other students by maintaining a peaceful demeanor and avoiding distracting behavior.
11. Stay for the Entire Class
Whenever possible, remain for the entire class, including Savasana (final relaxation).
If you need to leave early, please inform your instructor before class begins.
12. Ask Questions
If you need assistance or have questions about your practice, please feel comfortable speaking with your instructor before or after class.
8. TERMS & CONDITIONS
By purchasing or participating in any Yoga Om Wellness Studio service, you agree to comply with these Terms & Conditions and all applicable studio policies.
Agreement to Policies
By participating in any Yoga Om class, service, event, workshop, retreat, or membership, you agree to follow all applicable studio policies.
Yoga Om Wellness Studio reserves the right to update or modify its policies when necessary.
Membership Agreements
Memberships are subject to the specific terms of the membership selected at enrollment, including the applicable contractual commitment.
Members agree to fulfill the payment obligations associated with their membership during the required contract period.
Class Attendance
Clients are responsible for arriving on time and being prepared for class.
Late arrivals may not be permitted once class has started.
No-shows and late cancellations are subject to the applicable fees outlined in the Cancellation Policy.
Health & Safety
Participants are responsible for practicing within their own abilities.
Participants should inform the instructor of any injuries, physical limitations, or concerns that may affect their ability to participate safely.
Yoga Om Wellness Studio and its instructors are not medical professionals, and yoga instruction is not a substitute for medical advice, diagnosis, or treatment.
If you are unsure whether a class or activity is appropriate for you, please consult your healthcare professional before participating.
Personal Belongings
Participants are responsible for their personal belongings while at Yoga Om Wellness Studio.
Yoga Om is not responsible for lost, stolen, or damaged personal property.
Studio Conduct
All clients, members, instructors, and guests are expected to treat one another with respect.
Yoga Om Wellness Studio does not tolerate harassment, threatening behavior, discrimination, violence, inappropriate conduct, or behavior that disrupts the safety or peaceful environment of the studio.
Yoga Om LLC reserves the right to refuse service or terminate participation or membership when necessary.
Policy Enforcement
Yoga Om Wellness Studio reserves the right to enforce its policies and take appropriate action when policies are violated.
Any exception to a studio policy must be approved by Yoga Om Wellness Studio and does not create an ongoing obligation to make the same exception in the future.
9. PRIVACY POLICY
Last Updated: September 1, 2026
Yoga Om Wellness Studio (“Yoga Om,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, protect, and disclose information when you interact with Yoga Om Wellness Studio, including through our studio, website, booking system, membership services, mobile applications, email communications, and other services.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Full name
Phone number
Email address
Billing and payment information
Membership and purchase information
Class and appointment reservations
Emergency contact information, when provided
Communications you have with Yoga Om Wellness Studio
Information provided when registering for classes, memberships, workshops, retreats, or other services
We may also collect certain information automatically when you use our website, booking system, or online services, such as device information, browser information, IP address, and general website usage information.
How We Use Your Information
Yoga Om may use your information to:
Process memberships, payments, purchases, and reservations
Manage your client account
Schedule and manage classes and appointments
Communicate with you regarding your membership, bookings, purchases, and account
Send important studio announcements and policy updates
Provide customer service and respond to inquiries
Send promotional emails, newsletters, special offers, and information about upcoming classes, workshops, retreats, and events, where permitted
Improve our services and customer experience
Maintain the safety and security of our studio and systems
Comply with applicable legal and regulatory requirements
Payment Information
Payments may be processed through third-party payment processors and booking platforms.
Yoga Om Wellness Studio does not intentionally store complete credit or debit card numbers on its own systems when payment processing is handled by a third-party provider.
Payment information may be securely stored and processed by the applicable payment or booking provider according to its own privacy and security policies.
Third-Party Services
Yoga Om may use third-party providers to assist with:
Class and appointment scheduling
Membership management
Payment processing
Email communications
Website hosting
Marketing and promotional services
These providers may have access to information necessary to perform services on our behalf.
Marketing Communications
If you provide your email address or other contact information, you may receive communications from Yoga Om regarding your account, classes, memberships, events, workshops, retreats, and promotional offers.
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.
We may still send necessary transactional or account-related communications even if you opt out of promotional communications.
Information Sharing
Yoga Om Wellness Studio does not sell or rent your personal information.
We may share information when reasonably necessary to:
Process payments and transactions
Provide services through third-party providers
Manage your membership or account
Comply with applicable laws or legal requests
Protect the rights, safety, and property of Yoga Om, our clients, employees, or others
Prevent fraud or unauthorized activity
Protection of Personal Information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no electronic storage or transmission system can be guaranteed to be completely secure.
Children's Privacy
Yoga Om Wellness Studio does not knowingly collect personal information from children under 13 through its online services without appropriate parental or guardian involvement.
Children under 13 are not permitted inside the yoga studio.
Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.
You may also request to stop receiving promotional communications from us.
For privacy-related requests, please contact:
Changes to This Privacy Policy
Yoga Om Wellness Studio may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable laws.
When changes are made, the updated policy will be posted with a revised “Last Updated” date.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy:
Yoga Om Wellness Studio
Email: contact@yogaom-info.com
OUR COMMUNITY
Yoga Om Wellness Studio is committed to creating a safe, welcoming, peaceful, and respectful space for everyone.
By participating in classes, appointments, memberships, workshops, retreats, or other services at Yoga Om, you agree to respect these policies and contribute to the positive environment we strive to create.
Thank you for being part of the Yoga Om community.
With gratitude,
Yoga Om Wellness Studio